Return Policy

If a customer is unhappy with Vipra Global products he/she can return it within 30 days from the date of purchase and the product shall be in the saleable condition. He can only return to the distributor from whom he has purchased. Distributor can exchange the returned product with a fresh product without any cost by a request mail with the original invoice to grievance@vipraglobal.com . Once a customer returns the product he/she will not be entitled to make any further purchases.

Since only satisfied customers can become Vipra Global’s distributors, he/she cannot claim refund, can only exchange the product from the company. Distributors can cancel the first order as the termination of his distributorship before the cut- off date of the same week. Once a distributor cancels his first order he will not be entitled to have a new distributorship for the next 180 days from the date of cancellation.

Note: This policy does not apply to products that have been intentionally damaged or misused.