Shipping Policy

1. Shipping Methods

We offer various shipping methods for your convenience. Customers can select their preferred shipping option during the checkout process. Our available shipping methods include standard, expedited, and express shipping.

2. Processing Time

Orders are processed within 7 business days upon receiving payment confirmation. Please note that order processing may take longer during peak seasons or special promotions.

3. Shipping Rates

Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. Customers can view the shipping costs at checkout before completing their purchase.

4. Delivery Time

Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times are provided during checkout for each shipping option. Please note that unforeseen circumstances or delays in transit may occur, affecting delivery times.

5. Tracking Orders

Upon shipping your order, a confirmation email with tracking information will be sent to the provided email address. Customers can track the status of their shipment using the provided tracking number.

6. International Shipping

We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or additional fees imposed by their country's customs department.

7. Order Status and Support

Customers can view their order status and contact customer support for any shipping-related inquiries by visiting our website or contacting our customer service team.

8. Returns Due to Shipping Issues

In the event of shipping-related issues, such as damaged items or missing packages, please refer to our Returns and Refunds Policy for detailed instructions on initiating a return or requesting a refund.

9. Policy Updates

Our shipping policy may be subject to periodic updates. Any changes to our shipping policy will be updated on this page.

For further information or inquiries regarding our shipping policy, please contact our customer service team. Or drop a mail to logistics@vipraglobal.com .